Lost Context During Handoff
Critical reasoning was lost when transferring open items to a new project manager.
Case Lifecycle & Protocol Analysis
Midway through the 90% Construction Document review package, the lead project manager transitioned off the project. Over forty complex coordination comments in the review markup register were transferred without documented technical context, verbal background, or specific resolution pathways.
The incoming manager assumed that simple statuses labeled "In Progress" indicated straightforward drafting fixes. In reality, several items represented delicate trade-offs between mechanical duct routing and structural head clearances in the basement parking core. Lacking background notes, the new lead authorized closing multiple items based on superficial visual revisions, leading to massive field coordination conflicts during shop drawing submittals.
Key Finding & Observations:
- Informal verbal agreements between previous manager and engineers were never captured in the official resolution trail.
- Generic status values ("Under Review", "In Progress") masked high-risk engineering interdependencies.
- No structured handoff milestone meeting was conducted to review unresolved comment threads.
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